Security Outline

Secure Pick-Up & Delivery

  • ProScan employees will arrive uniformed and with appropriate ProScan identification.
  • All pick-up and delivery vehicles are secure and will remain locked at all times during transfer.
  • All documents will be transferred in covered boxes & handled in a secure, confidential manner.
  • A signed manifest of document pick-up and deliveries will be kept, and provided to the client.

Secure Facility

  • ProScan facility is secure and equipped with alarm, cameras, and CCTV.
  • The facility is protected and monitored by an ADT security system
  • The facility is equipped with 24-hour video surveillance, including playback and remote monitoring capabilities
  • All storage, production, and data rooms are protected by multiple levels of access control
  • No outside persons will have access to data, documents, or workstations where documents are being processed
  • Visitor logs are kept in order to monitor and record any visitors to the ProScan facility
  • The facility is equipped with smoke/fire detection systems, and fire suppression systems
  • Computers and data files are password protected. Passwords are changed regularly and made available only to those employees working on the job.
  • All software and equipment used at ProScan will be required to meet rigorous safety & security standards.

ProScan Employees

  • All ProScan employees are trained on proper handling of confidential documents.
  • All employees are required to sign confidentiality agreements at time of hire, along with other compliance agreements, and a list of security protocols and procedures.
  • All employees undergo extensive background screenings prior to hire and are subject to random drug screening.

Network/Server Basic Footprint

  • Network Layer:
    • Windows Server 2008 R2, fully patched, with Windows Update Server 3.0
    • File system is protected by integral and nightly backups
    • Virus protection and malware provider is Microsoft Security Essentials
      • Virus definitions are updated on a daily basis
    • Inbound traffic is filtered and blocked by a Cisco ASA 5505
    • A dedicated fiber line is used for all network activity
    • All shared connections are secured by SSL or AES encryption
  • Physical Layer
    • Server room is protected by cameras, recording 24 hours a day with playback capability
    • Remote camera monitoring is available to authorized management
    • Server room is protected by three layers of access control
      • No unauthorized persons have access to server room, and authorized personnel is limited

ProScan Carries the Following Insurance Policies:

  • Automobile Liability Insurance: $1,000,000 per occurrence and $2,000,000 in the aggregate.
  • Employer’s Liability Insurance and Workers’ Compensation Insurance: $500,000 per employee for bodily injury and $500,000 per employee for illness or disease, as required by Massachusetts State Law.
  • Commercial General Liability Insurance: $1,000,000 per occurrence and $2,000,000 in the aggregate.
  • Professional Liability / Errors and Omissions Insurance: $1,000,000 per claim and in the aggregate.
  • Data Breach/Crime Liability Insurance: $250,000 per occurrence and in the aggregate.
  • Umbrella / Excess Liability: $1,000,000 per occurrence and in the aggregate.

Further information can be made available to client, upon request, including:

  • Employee security procedures and protocols
  • Extended IT/network security specifications
  • ProScan can accommodate specific requests and regulations based on client need.
  • ProScan takes full responsibility for any and all documents while in their possession.

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