Certifications
Our certifications are a testament to PROSCAN®'s dedication to maintaining the highest standards of quality, security, and environmental responsibility. These certifications not only validate our commitment to excellence but also assure our clients that we adhere to industry best practices and regulatory requirements. By continually pursuing and achieving these certifications, we demonstrate our unwavering commitment to providing reliable and secure document management solutions that our clients can trust.
SOC 2 Type I Certification
SOC 2 certification is a vital credential for PROSCAN® as it signifies our commitment to maintaining the highest standards of data security and confidentiality. This rigorous certification ensures that we have robust processes in place to protect our clients' sensitive information against unauthorized access, breaches, and other security threats.
By achieving SOC 2 compliance, we demonstrate our dedication to safeguarding client data, building trust, and delivering reliable and secure document management solutions that meet stringent industry standards. This certification underscores our promise of excellence and integrity in every aspect of our service.
ISO 9001 Certification
ISO 9001 certification is a cornerstone of PROSCAN®'s commitment to delivering exceptional quality in all our services. This certification verifies that our quality management meets the stringent requirements set by the International Organization for Standardization (ISO). It ensures that our processes are consistently monitored and improved, leading to enhanced customer satisfaction and operational efficiency.
By adhering to ISO 9001 standards, we demonstrate our dedication to maintaining high-quality service delivery, fostering a culture of continuous improvement, and ensuring that our clients receive reliable and top-tier document management solutions.
GSA Schedule Contract Holder
As a GSA Schedule Contract Holder, PROSCAN® Solutions is authorized to provide document management and scanning services to federal agencies through the General Services Administration's Multiple Award Schedule (MAS) program. This status signifies that our offerings have been vetted and approved by the GSA, ensuring compliance with federal procurement standards and facilitating streamlined acquisition processes for government clients.
Being part of the GSA Schedule allows us to deliver our services efficiently to federal entities, reinforcing our commitment to quality and reliability in managing sensitive information. Our inclusion in this program underscores our dedication to meeting the stringent requirements of government contracts and providing exceptional value to our clients.
NAID AAA Certification
Our NAID AAA Certification, achieved through our sister company Proshred® Security, exemplifies PROSCAN®'s commitment to the highest standards of data destruction and security. This prestigious certification, awarded by the National Association for Information Destruction (NAID), verifies that we adhere to rigorous procedures for secure document shredding and information destruction.
It ensures that our processes meet stringent security protocols, providing our clients with the assurance that their sensitive data is handled and destroyed with the utmost confidentiality and integrity. This certification reinforces our dedication to safeguarding client information and maintaining industry-leading security standards.
HIPAA Compliance
HIPAA compliance is essential for PROSCAN® as it ensures we adhere to the stringent standards for protecting sensitive healthcare information. By complying with the Health Insurance Portability and Accountability Act (HIPAA), we guarantee that our processes for handling, storing, and transmitting patient data meet the highest levels of security and privacy.
This compliance not only protects patient confidentiality but also builds trust with our healthcare clients, assuring them that their critical information is managed with the utmost care and legal adherence. Our dedication to HIPAA compliance underscores our commitment to maintaining integrity and reliability in all our document management services.
Certifications Process
At PROSCAN®, our certification acquisition process involves a rigorous evaluation of our procedures, implementing necessary improvements, and undergoing comprehensive audits to align with industry standards. We are committed to continuous improvement, regularly reviewing and updating our practices to maintain and renew our certifications, ensuring we stay ahead of industry developments.
These certifications significantly enhance the quality and reliability of our services, providing clients with confidence in our commitment to excellence, security, and compliance. By adhering to certified standards, we ensure consistent, top-tier service delivery, reinforcing our dedication to maintaining the highest industry standards.
What People Are Saying About PROSCAN®
Professional and all of the people that come are so nice
tammy adams10/30/2016MY HEROES!!!! FAST, on-time, last minute service. Saved the DAY!
Tracey Hines10/28/2018I've used this Proshred once a year several years for my company to do our annual purge of old documents. They are great and easy... read moreI've used this Proshred once a year several years for my company to do our annual purge of old documents. They are great and easy to work with! They brought a truck to our office to shred about 2 dozen boxes of filing at once. At every stage it is quick and painless, and the price is reasonable. I do recommend having your documents in boxes. I plan to keep working with them! read less
Rachel Stepanek6/29/2021Anthony was so nice and personable!
Miranda LaVergne10/28/2018I was looking for a quote on some scanning I needed done. I called a few companies and couldn't get an immediate quote on pricing.... read moreI was looking for a quote on some scanning I needed done. I called a few companies and couldn't get an immediate quote on pricing. I called ProScan and was given a quote, with the price structure and all the information I needed and even more was also included, answering questions without even having to ask. Will definitely recommend to others and keep in mind for future needs. read less
Melanie Bateman1/21/2022Convenient location. $10 per banker's box full of paper. Price seems fair to me. However, the lady that helped me was rushed and unfriendly... read moreConvenient location. $10 per banker's box full of paper. Price seems fair to me. However, the lady that helped me was rushed and unfriendly and promised to send the destruction certificate once the printer was working again, but didn't. I don't like it when people don't follow through. Have used them twice in a year and I recommend them. read less
Sonia Perez10/28/2019Super impressed with Proshred residential onsite service. It was quick and easy to coordinate. Anngelica Tudor was polite and personable as she scheduled our appointment.... read moreSuper impressed with Proshred residential onsite service. It was quick and easy to coordinate. Anngelica Tudor was polite and personable as she scheduled our appointment. Corey the driver was professional, quick and efficient. He called prior to arriving to let us know he was on his way. Overall highly recommend the service. Tops! read less
Christina Barss6/29/2020Super service. Very quick and easy to get some old tax returns and bank statements shredded. Highly recommend.
Bill Piersol6/28/2020Haney did everything he promised, both in emails and on phone. George showed up on time,( a rarity in Charlotte), with a smile, explained... read moreHaney did everything he promised, both in emails and on phone. George showed up on time,( a rarity in Charlotte), with a smile, explained everything he was going to do and allowed us to watch him do the job. Excellent service at a very fair price. read less
Jim Strickland10/28/2019Excellent service! Very professional and quick turn around.
Wayne Merrifield12/18/2021Quick, the building is all the way to the back past the gate for RSM.
Profile1 Work7/28/2020Proshred did a great job for me. I asked for service at my home and they sent a truck. Service was very quick. The filled... read moreProshred did a great job for me. I asked for service at my home and they sent a truck. Service was very quick. The filled up a container with my papers, rolled it to truck and I was able to watch a camera feed while the machine shred all my papers. Very cool. Darrien was the technician and he was very nice and knew what he was doing. It was nice to work with a Pro like Darrien. read less
Steve Sherron6/29/2021Great service and they are always super nice!!!
Amanda Schuss10/30/2014MY HEROES!!!! FAST, on-time, last minute service. Saved the DAY!
Tracey Hines10/30/2018Used ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism... read moreUsed ProShred for shredding piles of personal paper and made couple of trips to the location. On both occasions Marcus helped me. His professionalism and pleasant attitude embodied Customer Service. He rolled out the bin, we emptied out the bags, boxes and he would take it in for shredding. Made it all simple and easy.Love the drop off service and would highly recommend them. read less
QC Rob6/29/2021
