FAQ

Q: How Can Documents Be Searched?

A: Documents are indexed for retrieval using customized naming conventions. Additionally, documents can be run through an OCR (optical character recognition) engine, which reads the document’s text and creates a completely searchable file. After viewing your documents and consulting with a representative, PROSCAN Solutions can help determine your needs and develop a plan that will optimize your search capabilities and increase efficiency.

Q: How Can Documents Be Organized?

A: Documents can be indexed and filed according to your specific needs (see above).

Q: How are the Documents Returned to Me?
A: PROSCAN Solutions can provide your electronic documents in any output and format that is required. If we are integrating your documents with already existing document management software, then we will provide you with the load files required by your program. If you do not currently have a document management software, PROSCAN Solutions can provide licensing to our software program, or can provide the files to you on electronic media.

Q: What Are Your Fees?

A: Jobs are quoted individually, and pricing is based on the volume of work and a variety of other factors. After viewing documents and consulting with the client, PROSCAN Solutions will develop a specific plan and provide pricing based on the plan developed.

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